Crystal Garden Resort & Restaurant, Cairns - Reviews, Rooms Options & Prices 2025

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About the Resort

18-24 James Street, Cairns, Australia, QLD4870

Crystal Garden Resort & Restaurant is a 3.5-star hotel situated in the heart of Cairns North, Australia. The resort is just a short drive from the city’s vibrant shops and restaurants as well as the Cairns Flecker Botanic Gardens. It uniquely combines comfortable accommodations with a diverse range of amenities, promising a relaxing stay in an inviting tropical setting.

Location

Crystal Garden Resort is conveniently located just 10 minutes' drive from Cairns airport and within walking distance to various local attractions. Nearby landmarks include the Cairns Lagoon and Cairns Convention Centre, making it ideal for both leisure and business travelers. The resort also provides a free shuttle service to nearby destinations.

Rooms

The resort offers 20 air-conditioned accommodations, equipped with flat-screen TVs and en suite bathrooms with showers. Each room includes hair dryers and ironing boards, enhancing the convenience for guests. Select rooms feature a seating area to provide an additional space for relaxation.

Eat & Drink

Crystal Garden Resort features an on-site Chinese & Cantonese restaurant open for lunch and dinner. Guests can enjoy a complimentary light breakfast, as well as a variety of satisfying meals during their stay, offering a taste of authentic Asian cuisine.

Leisure & Business

Guests at the resort can take advantage of recreational opportunities including an outdoor pool, a spa tub, and a fitness center available 24/7. The outdoor terrace and garden provide perfect spots for relaxation after a day of exploring Cairns.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Triple Room

Max:

3 persons

18 m²

Bed options:

1 King-size bed

Pool view

Shower

Air conditioning

room details

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Double Room

Max:

2 persons

18 m²

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Triple Room

Max:

3 persons

18 m²

Bed options:

3 Single beds

Pool view

Shower

Air conditioning

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Cairns 1.9 km

Airports

Cairns (CNS) 4.8 km

Train

Cairns Central Station 2.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast spread was impressive, with a good mix of Western and Asian dishes that catered to everyone's tastes.” view full review

Helpful Shuttle Service

“The complimentary shuttle service was incredibly convenient, making transportation to and from the airport easy and stress-free.” view full review

Comfortable Room!

“My room was clean and comfortable, with excellent bedding that ensured a restful night’s sleep.” view full review

Refreshing Pool

“The pool was a refreshing escape after a long day, clean and just the right temperature for a relaxing swim.” view full review

General

No smoking on site
Wi-Fi
Free parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Laundry
Tours/Ticket assistance
Welcome drink

Business

Fax/Photocopying

Spa & Leisure

Plunge pool
Beach umbrellas
Sun terrace
Garden area

Room features

Air conditioning
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

18-24 James Street, Cairns, Australia, QLD4870

Map view

street view

18-24 James Street, Cairns, Australia, QLD4870

City landmarks

Garden

Cairns Botanic Gardens

1.7 km

71/73-75 Esplanade

Cairns Night Markets

2.2 km

Market

Rusty's Markets

2.4 km

Green Island

2.6 km

Park

Muddy's Playground

2.1 km

46 Collins Avenue

Tanks Arts Centre

1.8 km

Aquarium

Cairns Aquarium

2.3 km

Gallery

Cairns Regional Gallery

2.3 km

Museum

The Cairns Museum

2.3 km

Gallery

The Center of Contemporary Arts

1.9 km

64 Collins Avenue Next to the Botanical Gardens

Centenary Lakes

1.6 km

379 Sheridan St

Ocean World Seafood Market

750 m

Library

Cairns City Library

2.1 km

Church

St Monica's Cathedral

2.1 km

Park

Munro Martin Parklands

2.0 km

Great Barrier Reef

Michaelmas Cay

2.2 km

The Dancers

690 m

228 Sheridan St

Crackerbox Palace

710 m

6 Grove St

Cock 'n' Bull

830 m

The Cairns Civic Theater

2.1 km

Cairns Tropical Zoo

1.8 km

Commemorative plaque of US army volunteers

870 m

Mosque

Cairns Mosque

920 m

Obelisk in memory of the Munro and Martin family

920 m

Cairns Esplanade Charles Street Parkland

930 m

46-62 Collins Avenue

The Blue Arrow Circuit

2.0 km

Gallery

Samurai Gallery Australia

2.3 km

Zoo

Cairns ZOOM and Wildlife Dome

2.7 km

Theatre

Rondo Theatre

1.2 km

120 Mulgrave Rd

Cairns Showgrounds

2.5 km

Nearby

Store

UMI Arts Aboriginal & Torres Strait Islander Arts Gallery

150 m

Store

Liquorland Sheridan Street Cellars

150 m

Restaurants

Nori House

230 m

Shop 22

Poemphun Thai Takeaway

610 m

343 Sheridan St North cairns

Kaffablanca

930 m

177 Martyn St

Tia's Cafe in Cairns

860 m

227 Sheridan St

Captain Cooks Diner

900 m

223 Sheridan St

Ali Babba's Kebab

930 m

221 Sheridan St Shop 3

Houdini's Gourmet Pizza

900 m

SHOP2/ 375 Sheridan Street

Pizza Hut Cairns

980 m

Shop 3

The Lush Burger Co

1.1 km

5-9 Digger St located inside Why Not Backpackers

Odett's Cafe

1.1 km

204 Lake St

Lily's Froyo

1.3 km

Esplanade 10/93

Reviews and Ratings

Feedback from previous guests about their experience

84%

liked the resort and would come back again

8.4/10

Great

Rooms

6.4

Location

6.8

Service

6.8

Dining

6.4

Connor

United Kingdom, February 2025

6.6/10

This hotel is conveniently located near the airport, making it a good choice for quick stays. The rooms are clean and the beds are very comfortable, but if you're looking to be near the city center, this might not be the best option. Breakfast is decent, though choices are limited. The noisy train nearby didn’t bother us at all, but the staff's service could definitely use improvement.

Rooms

8.0

The room and bathroom were clean, and the bed was very comfortable.

Service

5.0

While the staff was generally helpful, some were less than friendly, impacting the overall experience.

Location

7.0

The location is extremely convenient for catching early flights but is a bit far from the city center.

Dining

6.0

Breakfast was nice, but the variety could use some improvement.

Facilities

7.0

The hotel has decent facilities, although nothing particularly standout.

Harry

United Kingdom, November 2024

5.2/10

I had a mixed experience at this hotel. While the rooms were clean and had a comfortable atmosphere, the service was quite lacking, especially during check-in. The location is a bit remote, and I found the restricted airport shuttle hours inconvenient. Dining was decent, but it was overcrowded, particularly during breakfast. Overall, it's a hit or miss depending on your needs and expectations.

Rooms

6.0

The rooms were clean and had a comfortable atmosphere, but the bathroom was rather old and had some mold, which was disappointing.

Service

5.0

The service was frustrating at times. I found the reception to be inefficient and some staff members unhelpful.

Location

5.0

The hotel is located a bit far from the city center, making it necessary to rely on taxis or Ubers to get around.

Dining

6.0

Breakfast had good options, but overcrowding made it difficult to enjoy the meal, as it catered mostly to a loud crowd.

Facilities

5.0

Facilities were adequate, but I didn't get a chance to enjoy the pool, as it seemed crowded, particularly with other guests.

Nicholas

United Kingdom, October 2024

7.0/10

I had a pleasant stay at the hotel, as it provided great value for money with clean and comfortable rooms. The staff were friendly and helpful, making my experience enjoyable. However, the dining options could use improvement, especially for vegetarians, and the noise from nearby trains was a bit bothersome at times.

Rooms

7.0

The room was clean and comfortable, though it showed some signs of wear and tear.

Service

8.0

The staff were mostly friendly and accommodating, always willing to assist with my needs.

Location

7.0

The hotel is conveniently located near the airport, but it's a bit of a distance from the city center.

Dining

5.0

Breakfast had a decent variety, but the dinner menu was primarily Asian and lacking vegetarian choices.

Facilities

8.0

The pool was clean and refreshing, and there’s a laundry facility that is free to use.

Liam

United Kingdom, October 2024

7.0/10

This hotel provides a peaceful and clean retreat just a short walk from the beach. I loved the free shuttle service and the breakfast was a delight, making it a great value for money. However, I did find the rooms could use more attention to cleanliness and maintenance, and the Wi-Fi was only accessible in certain areas.

Rooms

5.0

The rooms needed a good clean, with dusty fans and noticeable mould in the bathroom. It felt a bit stuffy and a bit more attention to detail would be appreciated.

Service

8.0

The service was great, particularly the shuttle services that made getting around convenient. The staff were helpful whenever I needed assistance.

Location

7.0

The location is a bit far from the city center, so using a taxi or rideshare is necessary for dining and shopping, but it's close to the airport which is very convenient for early flights.

Dining

8.0

Breakfast was really nice with a good variety, which I looked forward to each morning. It set a positive tone for my day.

Facilities

7.0

The pool area was a lovely oasis to relax, but it could use some regular upkeep to maintain its charm.

Grace

United Kingdom, October 2024

7.6/10

The hotel offers a budget-friendly stay with a charming ambiance, although it's showing its age. The staff is extremely helpful, and I appreciated the thoughtful gestures like complimentary breakfast boxes. However, the cleanliness of the room needs improvement, which detracted somewhat from the experience.

Rooms

6.0

The room was a bit dated but clean enough; however, I noticed some dirt on the floor that left my feet filthy, which was disappointing.

Service

9.0

The staff was incredibly friendly and accommodating, helping me with my needs and arranging a taxi when I had to leave early.

Location

8.0

It's conveniently located near the airport, which made transfers easy; however, it's a bit far from the center, but public transport is accessible.

Dining

7.0

Breakfast was included and offered a decent variety; I particularly enjoyed the range of foods, but some items were a bit underwhelming.